We are committed to ensuring that your privacy is protected, any information you provide while using this website or in communications will only be used in accordance with this privacy statement. We may review and change this policy in the future and will update this page. This policy is effective from 21st August 2020 .
The information we collect during a booking or enquiry :
We collect some or all of the following information:
Address and postcode
other relevant information in response to your requests and processing your holiday or questions/surveys
How we use the information we gather
This information is used to understand your needs and requirements to provide you with the best possible service, and holiday experience with specific reasons:
Booking and accounts record keeping.
To improve our products and services.
We may from time to time send promotional emails /texts about special offers or other information which we think you will find of interest. You will of course always have the option to opt out on further correspondence on every email.
Research, we may also use your information to contact you for feedback and your holiday experience or expectations to improve our service. We may contact you by email, phone or mail.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Social Media :
We use the following social media platforms. During enquiry interactions if you send us a private or direct message via social media the message will be stored by these platforms. for details of their privacy policies see below:
How can you withdraw your consent and changes to our policy :
Under the General Data Protection Act 2018 you may request details of personal information which we hold about you. If you would like a copy of the information we have, please write to our email address . Please be aware we may ask you to complete a request form to ensure you are who you say you are and understand exactly what information you need
If you wish to change your mind having previously given permission to use your details for direct marketing purposes then simply let us know. We always have an opt out link on the marketing or newsletters we send out.
If you have any queries about our policy or any other matter, please do not hesitate to get in touch.
Who hosts our website and fishing booking platform :
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.